Welcome to the Personal Website of George Michael Huff

Jul 26 2007

Now, with an official number on the table, some analysts look like jackasses for their pie-in-the-sky numbers, and others hit the mark. For the iPhone haters, of which there are a lot, they compare actual sales versus pie-in-the-sky and call the iPhone a faltered step for Apple. For iPhone owners, we read this stuff and think, “What’s wrong with this picture.” As I continue to show off my iPhone, most people get it. And this is when I realized; Apple has the market’s trust.

When Apple first started selling iPods, it took them over a year and a half to get to their one millionth iPod. They sold 270k iPhones in their first two days. Think about that. Obviously this trend won’t continue, but here’s another fact: Apple sold about ten million iPods last quarter as well. I’m going to make a guess that the majority of these iPod purchases are not new customers (and if they are, good deal), I think they are repeat customers.

So what does this mean for Apple? Repeat customers means brand loyalty and trust. For myself and many others, a computer is just a computer, that is unless it is a Mac. How crazy is it that I say these things? I used to love PC’s. And then they became a commodity. Case in point: today I unboxed a brand-new HP Desktop for my fiancee (purchased for her by her company) and it was really anti-climatic. Regardless of where my Mac/PC stance stands, as a geek, unboxing a new computer is always a treat. This time it just didn’t do it for me.

Extend this same philosophy with music players, which more people have experienced with Apple (compared to Macs). People buy an iPod for a good experience and Apple continues to deliver. People like using iTunes for managing their music. Does anyone remember the apps before iTunes, gawwwddd! Kind of like photo library apps before Picassa or iPhoto. The cycle goes: buy iPod, use iPod, love iPod, watch new iPod come out, figure out a way to upgrade, buy new iPod. Wash, Rinse, Repeat.

Watch this happen with the iPhone, watch this happen with increased Mac sales. And to be completely honest, I will be surprised if they can continue a ten million iPod a quarter sales. But who knows. Trust is everything in business. When customers trust that Apple will provide a happy experience, they will ALWAYS buy Apple products versus trying something new.

Their stock is up $8.74 to $146 today, still not too late to buy.

Popularity: 8% [?]

Comments for Apple: It comes down to trust

You Say about Apple: It comes down to trust

Welcome to the Website of Eleven3. I like to build clean websites, period.

This Is George Huff

He is a web designer / entrepreneur / conspirator / blogger / fianceé living in Portland, Oregon.

When not fully immersed building websites, he runs a record label, writes music, throws a music festival, grows vegetables, and happens to be a huge advocate of his friends and family.

Currently My Latest Twitter

is definitely going to lace up the Lunars, pop in the plus, and run this evening. 22 hrs ago Follow Me

Work by Industry

Sport

  • Body by Dance
  • This is American Soccer
  • Clint Dempsey

Arts and Marketing

  • Tease Marketing
  • HomeSkillet Fest
  • Nicholas Galanin

Misc

  • Noyes Development
  • Ecoshuttle

Work by project type

Blogs

  • This is American Soccer
  • Nicholas Galanin
  • Clint Dempsey
  • Body by Dance

Websites

  • Tease Marketing
  • HomeSkillet Fest
  • Noyes Development
  • Ecoshuttle

Print

  • Sign of Life
  • HomeSkillet Fest '07 Catalog

Contact how can I help ya?

I am always open for work - sometimes more than others. Send me a message if you have a project that would be of interest. Cheers.

Send a copy to yourself